Dear all customers :
Thank you for being a part of the Nail Formula community!
DELIVERY
All the products are order directly from Nail Formula Vancouver.
FREE SHIPPING
Free shipping on orders of $200 or more and under 500g to all locations in the Canada.
Free shipping on orders of $300 or more and under 500g to all locations in the USA.
Free shipping on orders of $450 or more and under 500g to rest of the world.
Shipping fees will be automatically calculated during checkout. You can enjoy free shipping (7-10 days ground) by following the policy above.
NO discount code is required.
EXCLUSION
Please note that some items do not qualify for free shipping such as;
- UV&LED LIGHT
- NAIL MACHINE
- AIRBRUSH
- ALL LIQUID SOLUTION PRODUCTS
Free shipping is not applicable if your order includes any items that mention above. Your order is eligible for free shipping only when you purchase qualified items and following the policy above.
Your order will be shipped by EMS (Express Mail Service). It may take up to 3-5 working days( depends on your local post office) to reach you.
This may depend on Canada public holidays or delays by EMS.
Shipping and Handling Cost
Most of our orders reach destination within 2 weeks, however depending on the customs at the country of destination, it may take up to 30 business days or more. Unfortunately, because we have no control over the customs, once the package leave our warehouse we cannot guarantee a delivery date.
In addition, please note that Nail Formula will not be responsible for any additional customs fees that your country's custom may charge.
All orders, including ones with expedited shipping, have a 1-4 business days processing time in addition to the estimated delivery time. Please note that we do not ship on weekends and holidays.
While we will do all we can to ensure your order is delivered on time, Nail Formula cannot be held responsible for conditions beyond our control such as severe weather, customs and border issues (for international shipments), service interruptions, etc.
Missing Parcel
*Please note Nail Formula cannot be held responsible for the parcel missing by shipping company.*
If you lost your parcel please call Canada Post to get your claim number, please note* Canada post liability coverage maximum is $100 CAD* If you want to get more insurance coverage please purchase the shipping insurance before you place your order.
Thank you and best regards,
NailFormula Canada
Opening Hours:
Everyday 1:00-7:00 pm (GMT-8)
Online Customer Service Hours:
Everyday 2:00-5:00 pm (GMT-8)
+1 604-767-9277
8766 McKim Way Unit 2160,
Richmond, BC,Canada V6X 4G4
